Privacy Policy
At Amour Jewel, your privacy is as precious to us as the pieces we craft. This Privacy Policy explains how Alluxe Inc. d/b/a Amour Jewel (“Amour Jewel,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit amourjewel.com or make a purchase with us.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly
Name, email address, shipping and billing address
Phone number (if provided)
Payment information (processed securely; we do not store card details)
Order history and correspondence with our team
Any messages or feedback you send us
Information collected automatically
Browser type, IP address, and device information
Pages visited, time spent on site, and referral source
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information solely to serve you better. Specifically:
To process and fulfill your orders
To communicate with you about your order status, shipping, or returns
To send you occasional updates or offers (only with your consent)
To improve our website experience and product offerings
To detect and prevent fraud or suspicious activity
We will never sell, rent, or trade your personal information to third parties.
3. Payment Security
All transactions on amourjewel.com are protected by 256-bit SSL encryption. Your payment details are processed through secure, PCI-compliant payment providers and are never stored on our servers.
Amour Jewel reserves the right to cancel or hold any order that raises security concerns. In such cases, we will contact you directly before taking any action.
4. Sharing of Information
We share your information only with trusted service providers who help us operate our business, including:
Shipping and fulfillment partners (to deliver your order)
Payment processors (to complete transactions securely)
Email service providers (to send order confirmations and updates)
Analytics platforms (to understand how our site is used)
All third-party partners are contractually bound to handle your data with care and may not use it for any purpose beyond the services they provide to us.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, though some features of the site may not function as intended.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data, subject to legal obligations
Opt out of marketing communications at any time
To exercise any of these rights, please contact us at the address below.
7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of seven years for accounting purposes.
8. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out:
Alluxe Inc. d/b/a Amour Jewel
Website: amourjewel.com
Instagram: @amourjewelnyc
You are the jewel.